As National Reconciliation Week (27 May – 3 June) invites Australians to reflect on our shared history, Kooyoora’s CEO Fiona Boyle considers what reconciliation means in the context of safeguarding, integrity and accountability. In this update, Fiona reinforces the importance of listening with humility, learning through respectful engagement, and recognising that safety includes cultural, emotional and psychological dimensions. Read the full report.

National Reconciliation Week invites all Australians to reflect honestly on past and present harms, and on our shared responsibility for change. Reconciliation is inseparable from our purpose. Our work exists because institutions sometimes failed to listen, failed to act, and failed to protect people from harm. This reflection explores how reconciliation challenges us to examine power, centre voices that have been historically excluded, and ensure our work is experienced as fair, culturally safe and worthy of trust, recognising that this commitment requires ongoing humility, accountability and care.

In this interview Kooyoora CEO Fiona Boyle speaks with Indigenous Anglican Bishop, Bishop Chris Macleod about reconciliation in practice, and the role leadership, accountability and respect play in building safe organisational cultures.

Changes to social media age requirements came into effect on 10 December, restricting under-16s from creating or maintaining accounts on major platforms. These changes affect how many organisations communicate with young people online. To support organisations in responding to this shift, Kooyoora has developed a practical fact sheet outlining what the new regulations mean and how to apply safe, transparent communication practices. The resource includes clear guidelines, consent considerations, case studies, and tools to help organisations navigate digital communication with confidence.

As the festive season approaches, organisations are often caught up in planning end of year functions, finalising projects, and setting the stage for the new year. While these events offer a chance to celebrate achievements and foster connection, they also present unique challenges, particularly around safeguarding, workplace conduct, and support for individuals affected by trauma. The holiday period can be a time of heightened stress and reflection, and it’s essential for organisations to take proactive steps to create a safe, respectful, and supportive environment.

How can we rebuild trust in our organisations when people feel let down, unheard, or uncertain about their place and value—and what role does an ethics of care play in restoring that connection? When people no longer feel seen, safe, or fairly treated, formal policies and procedural fairness alone may not be enough to repair the damage. This article explores how an ethics of care, a perspective that centres relationships, context, and emotional attentiveness, can offer a deeper, more human approach to rebuilding trust and fairness.

As the festive season approaches, organisations are often caught up in planning end-of-year functions, finalising projects, and setting the stage for the new year. While these events offer a chance to celebrate achievements and foster connection, they also present unique challenges, particularly around safeguarding, workplace conduct, and support for individuals affected by trauma. The holiday period can be a time of heightened stress and reflection, and it’s essential for organisations to take proactive steps to create a safe, respectful, and supportive environment.

The 2013 Royal Commission into Institutional Responses to Child Sexual Abuse exposed systemic failures that allowed abuse across institutions like religious organisations, schools, orphanages, and sports clubs. Seven years after the final report in 2017, we reflect on the significant improvements made and Kooyoora’s evolving role in addressing the Commission’s findings and recommendations.