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Report Abuse, Misconduct or Harmful Behaviour

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Do you belong to an organisation that works with Kooyoora? If you are a staff member, volunteer, member, participant, or community member and have a concern about abuse, misconduct, or harmful behaviour, Kooyoora provides a safe and confidential pathway to make a complaint.

Making a Complaint

We understand that speaking up can be difficult. Our team is here to listen, discuss your options, and guide you through the most appropriate process.

You can call us to discuss a concern or submit a confidential report using the form below.

+1800 135 246‍ ‍| New Zealand: 0800 769 004

PO Box 329, Canterbury, Vic, 3126

Monday - Friday 9am - 5pm

What happens after I make a complaint?

Visit our Complaints Support page to learn what to expect after a complaint is made and how we support you throughout the process.

Visit our Abuse Information and Support page for additional resources and guidance.

Complaints Form