National Reconciliation Week invites all Australians to reflect honestly on past and present harms, and on our shared responsibility for change. Reconciliation is inseparable from our purpose. Our work exists because institutions sometimes failed to listen, failed to act, and failed to protect people from harm. This reflection explores how reconciliation challenges us to examine power, centre voices that have been historically excluded, and ensure our work is experienced as fair, culturally safe and worthy of trust, recognising that this commitment requires ongoing humility, accountability and care.