Kooyoora Accessibility Statement

Our Commitment

Kooyoora strives to ensure that its services are accessible to people with disabilities.

We are committed to making our website accessible, inclusive and easy to use for all visitors, including people with disabilities and those who use assistive technologies. Our aim is to help people access information, services and resources as independently as possible. 

Accessibility Standards

We aim to meet the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA wherever practicable and continue to improve accessibility as our website evolves. Accessibility is an ongoing process. We regularly review our website and take steps to identify and address accessibility barriers to improve the experience for all users. 

Accessibility Features

This website includes the UserWay Accessibility Widget, which provides visitors with a range of accessibility tools and customisation options.

Features available through the widget include:

  • Accessibility profiles designed to support different user needs, including low vision, blindness, dyslexia, colour blindness, motor impairment, cognitive and learning needs, ADHD, and seizure and epilepsy-related accessibility preferences.

  • Screen reader functionality

  • Text resizing

  • Contrast adjustments

  • Text spacing controls

  • Link highlighting

  • Additional accessibility settings and preferences

These tools support our broader commitment to accessibility and inclusive access but do not replace ongoing efforts to improve the accessibility of the website.

To open the accessibility menu, select the Accessibility Menu icon displayed on the bottom right of the screen. The menu can also be opened using the keyboard shortcut Ctrl + U. You can customise settings individually or choose from a range of accessibility profiles tailored to different access needs.

Alternative Formats and Assistance

If you are unable to access information contained in a PDF or flipbook publication, please contact us. We will make reasonable efforts to provide the information in an alternative format where possible.

Ongoing Accessibility Improvements

Accessibility is an ongoing process. We regularly review our website and take steps to identify and address accessibility barriers. Feedback from website users helps us identify opportunities for further improvement.

Feedback and Contact

If you encounter an accessibility issue, require assistance accessing content, or would like to suggest an improvement, please contact us:

Email: enquiries@kooyoora.org.au

To help us investigate the issue, please include:

  • The webpage or document you were trying to access

  • A description of the issue you experienced

  • The device, browser or assistive technology you were using (if applicable)

Providing this information helps us investigate and address accessibility issues more effectively.

Last reviewed: October 2026