Safeguarding Matters Newsletter

Recent Articles

Organisation News, Professional Standards Angie Muccillo Organisation News, Professional Standards Angie Muccillo

New Appointments to the Kooyoora Office of Professional Standards (2025)

In 2025, the Kooyoora Office of Professional Standards welcomes several new appointments across the Professional Standards Committee, Board, and Review Board, as well as the appointment of a new Ombudsman. These appointments support Kooyoora’s independent statutory role in handling complaints, screening, redress, and training for the Anglican Diocese of Melbourne. New appointees bring extensive experience across legal, academic, and community sectors.

Read More
Organisation News, Resources Angie Muccillo Organisation News, Resources Angie Muccillo

How We Communicate Matters: Insights from Our Team Communication Training

At Kooyoora, we know that how we communicate, internally and externally, matters. It shapes our relationships, our culture, and our ability to support safer, fairer organisations. In April, our team took part in a full-day communication workshop with Leah Mether, focused on building habits that strengthen trust, clarity, and connection. From that session, we committed to three core behaviours that now guide how we work together across Australia and New Zealand.

Read More
Organisation News Angie Muccillo Organisation News Angie Muccillo

The Evolution of Kooyoora: From Diocesan Safeguarding to Independent Sector Leader

Since 2017, Kooyoora has grown from a diocesan initiative into a trusted, independent safeguarding organisation supporting 23 clients across Australia and New Zealand. Built on principles of transparency, fairness, and survivor-focused practice, Kooyoora is now entering a new chapter, defining its own voice and identity as a leader in safeguarding, with a focus on clear communication, adaptability, and ongoing impact.

Read More
Insights Angie Muccillo Insights Angie Muccillo

Rebuilding Trust: The Psychological Contract and the Ethics of Care

How can we rebuild trust in our organisations when people feel let down, unheard, or uncertain about their place and value—and what role does an ethics of care play in restoring that connection? When people no longer feel seen, safe, or fairly treated, formal policies and procedural fairness alone may not be enough to repair the damage. This article explores how an ethics of care, a perspective that centres relationships, context, and emotional attentiveness, can offer a deeper, more human approach to rebuilding trust and fairness.

Read More
Service Updates Angie Muccillo Service Updates Angie Muccillo

Introducing Our New Feedback Form: Your Voice Matters

At Kooyoora, we are committed to delivering professional, compassionate, and high-quality services. Your feedback plays a vital role in helping us understand what we’re doing well and where we can improve. To make the process simpler and more accessible, we’ve created a dedicated Feedback Form. Whether you’ve recently engaged with Kooyoora or simply wish to share your thoughts, this form offers an avenue to provide feedback.

Read More
Resources Angie Muccillo Resources Angie Muccillo

Setting Relations Right: Approaches Ancient and New - Zoom Workshop

Conflict, whether rooted in past harm or immediate tensions, can be challenging to navigate. While good intentions alone aren’t always enough to mend relationships, there are proven approaches that can help. This Zoom workshop explores mindsets and evidence-based processes drawn from indigenous traditions, Christian theology, and contemporary Restorative Practices to repair harm and foster reconciliation.

Read More
Angie Muccillo Angie Muccillo

Kooyoora Launches Abuse Prevention Through Culture Change Framework

Kooyoora launches the Abuse Prevention through Culture Change Framework, a new initiative helping organisations prevent abuse by fostering safer cultures. Led by CEO Fiona Boyle and developed with experts in safeguarding and child abuse prevention, this framework provides practical tools to assess risks, implement lasting change, and prioritise transparency, accountability, and education.

Read More
Service Updates Angie Muccillo Service Updates Angie Muccillo

Why Pre-Employment Screening Matters: Safeguarding Organisations with OSCA

Pre-employment screening is the first line of defence in creating a safe and trustworthy workplace. Kooyoora’s OSCA (Online Screening Application) streamlines this process, helping organisations verify backgrounds, identify risks, and ensure compliance. Effective screening prevents unsuitable hires and promotes a culture of safety and professionalism. Learn how Kooyoora’s services support risk prevention and workplace integrity.

Read More
Organisation News Angie Muccillo Organisation News Angie Muccillo

2024 End of Year Reflections

As 2024 comes to a close, we want to take a moment to extend our heartfelt thanks for your continued support and collaboration throughout the year. When working in the areas of darkness, we are always amazed at the lightness we find in actions of courage, honesty, selflessness, tenacity and compassion. All part of the jigsaw in creating a safe organisation. Looking back, it has been a year of significant achievements and important milestones for Kooyoora. We’ve made progress in our initiatives and deepened our partnerships. Here are some of our key highlights from 2024.

Read More
Resources, Research Angie Muccillo Resources, Research Angie Muccillo

Safeguarding Matters: Live Educational Forum with Professor Daryl Higgins

Kooyoora is proud to present Safeguarding Matters: Live, a new educational forum featuring invited leading experts to encourage deeper engagement with critical safeguarding topics. The inaugural session, held on 27th November 2024, featured Professor Daryl Higgins, Director of the Institute of Child Protection Studies at the Australian Catholic University.

Read More
Insights Angie Muccillo Insights Angie Muccillo

Preparing Your Organisation for a Safe and Supportive Christmas Season

As the festive season approaches, organisations are often caught up in planning end-of-year functions, finalising projects, and setting the stage for the new year. While these events offer a chance to celebrate achievements and foster connection, they also present unique challenges, particularly around safeguarding, workplace conduct, and support for individuals affected by trauma. The holiday period can be a time of heightened stress and reflection, and it’s essential for organisations to take proactive steps to create a safe, respectful, and supportive environment.

Read More

Subscribe

Which version of the Newsletter would you like to receive? Anglican edition includes additional Anglican related content.