Introducing Our New Feedback Form: Your Voice Matters

At Kooyoora, we are committed to delivering professional, compassionate, and high-quality services. Your feedback plays a vital role in helping us understand what we’re doing well and where we can improve.

To make the process simpler and more accessible, we’ve created a dedicated Feedback Form. Whether you’ve recently engaged with Kooyoora or simply wish to share your thoughts, this form offers an opportunity to provide confidential feedback.

Why Feedback Matters

All feedback—whether positive, constructive, or a formal complaint—supports our commitment to continuous improvement and helps ensure our services remain respectful, responsive, and aligned with our values.

You may wish to comment on:

  • Your experience with a Kooyoora service / process

  • How a matter was handled

  • The conduct or professionalism of staff

  • Suggestions for improvement

Who Can Provide Feedback?

We welcome feedback from anyone who has interacted with Kooyoora, including:

  • Complainants or those making disclosures

  • Respondents

  • Support people or advocates

  • Members of the broader community

What Happens Next?

Submissions are reviewed by the appropriate person within Kooyoora. All responses are treated with the utmost confidentiality. If you consent to being contacted, a member of our team will follow up to discuss your experience further.

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