Fostering community trust in institutions and organisations that are fair and free from abuse.
Welcome to Kooyoora
Kooyoora is an independent not-for-profit organisation delivering professional standards and safeguarding solutions.
We work with government agencies, charities, faith-based organisations, schools, community organisations and other institutions across Australia, Aotearoa New Zealand and the Pacific.
Our services help organisations prevent harm and respond effectively and fairly to complaints, misconduct and abuse.
Our Purpose & Commitment
“We believe every child, young person and adult deserves to live free from abuse and flourish in safety, dignity and support”
Our purpose is to ensure respectful organisational environments that are fair and free from abuse through best-practice professional standards.
Kooyoora is committed to fairness, trauma-informed care and creating child-safe environments where children and vulnerable individuals are respected, protected and heard. We uphold high standards of safety, fairness and care across all areas of our work.
Our work is inclusive of Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, people of diverse identities, people with disability, and those involved in child protection or out-of-home care.
How Can We Help?
Whether you need specialist support or helpful resources, start here.
Safeguarding Solutions
Are you looking for safeguarding support for your organisation?
Explore our comprehensive range of services across prevention, early intervention and response, including advanced pre-employment screening technology.
Resources Hub
Are you looking for guidance, information or support?
Access safeguarding resources and tools, including support service listings, practical guides, free training, factsheets, latest research, newsletters and more.
Find Resources
Kooyoora’s Foundational Pillars.
Our goal is to safeguard and support the wellbeing of every individual within organisations and institutions.
Our services are built on three foundational pillars:
Prevention
Early Intervention
Response
Together, these pillars are essential to reducing risk, managing crises effectively and creating psychologically safe environments free from abuse.
Supporting organisations to prevent harm, respond to concerns and create safer cultures.
Organisations have a responsibility to create environments where people are safe, respected and heard.
Policies and compliance measures are important, but they may not address the cultural and systemic conditions that allow misconduct and abuse to occur.
Abuse and misconduct can have profound consequences for individuals and communities, as well as for an organisation’s integrity, reputation and financial sustainability.
Effective safeguarding requires strong leadership, clear accountability and an ongoing commitment to preventing harm.
Kooyoora helps organisations understand risk, strengthen safeguarding practices and build safer organisational cultures.
What we specialise in.
Kooyoora brings together a team of highly skilled and experienced professionals with specialist expertise in safeguarding and professional standards. Our multidisciplinary experience enables us to provide a comprehensive range of services that help organisations strengthen practice, meet professional standards and create safer environments.
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Complaints & Investigations
We prioritise objectivity and impartiality in every investigation. Our experienced investigators handle claims with professionalism, whether minor or complex. With comprehensive support grounded in a trauma-informed approach, we effectively assist in navigating both minor and serious matters including whistleblowing concerns.
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Pre-employment Screening
Recruit wisely and securely with OSCA, our advanced pre-employment screening platform. Streamline police and reference checks, working with children and vulnerable peoples check, ensuring you hire the right people while addressing applicant concerns managed in one convenient place.
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Redress
With great care, Kooyoora manages an Independent Redress Scheme, offering a compassionate path for survivors. This option is especially helpful for redress claims that might involve civil litigation, providing personalised support to meet individual needs.
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Prevention
Kooyoora's Prevention Planning approach assists organisations in identifying and addressing areas within their internal cultures that enable abuse. It offers methods for assessing culture, identifying risks, and developing strategies to foster a safe and psychologically secure environment.
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Counselling
We offer brief to medium-term counselling that is trauma-informed, evidence-based, and tailored to each person’s goals, needs, and circumstances. Our approach focuses on stabilisation, practical skill development, and measurable progress, supporting safety, wellbeing, and recovery.
Counselling is available to anyone over the age of 18.
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Training & Development
Critical to fostering a culture of safeguarding, Kooyoora provides comprehensive training via in-person and online resources for safeguard officers, and volunteers. Our training aims to elevate safeguarding practices across all areas of your institution and organisation.
Our industry expertise.
We collaborate with organisations to create safe spaces across a range of industries, regardless of their size.
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Education
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Faith Based Groups
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Disability
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Emergency and Response
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Sports & Recreation
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Insurance
Our Commitment to First Nations Peoples.
Kooyoora is committed to fostering respectful relationships with First Nations peoples across Australia, Aotearoa New Zealand and the Pacific.
We recognise the enduring custodianship, cultural authority and knowledge of Aboriginal and Torres Strait Islander peoples, Māori as tangata whenua, and the diverse cultures of Polynesia.
Through culturally safe, trauma-informed practice and genuine partnership, we seek to support truth-telling, dignity and justice in all areas of our work.
Download our Reconciliation and Relationship Statement (PDF)
Explore the latest editions of Kooyoora’s newsletter or subscribe to receive future updates.
Articles, expert insights and practical guidance on safeguarding, child safety, governance, investigations and creating safer organisations.